Finance
Banks in Ghana Struggle with Customer Care as Empathy Scores Decline
Accra: Banks in Ghana are facing growing concerns over customer care, with most institutions recording declines in empathy scores in the 2025 Ghana Customer Satisfaction Index (G-CSI) Report. Launched on Thursday, July 30, 2026, by the Chartered Insti…
AI-Driven Online Scams Pose New Threats, Expert Warns
Accra: Certified fraud examiner and professional investigator Ransford Nana Addo Junior has issued a stern warning about the growing sophistication of online scams due to advancements in Artificial Intelligence (AI). In a recent interview on Joy FM, h…
Road Tolls Set to Return as Parliament Approves 20-Year Electronic Tolling Deal
Accra: Parliament has approved a concession agreement to reintroduce road and bridge tolls in Ghana through an electronic toll collection system under a public-private partnership arrangement. The agreement is expected to provide a framework for the f…
Ghana Can Learn From China’s 30-Year Auto Industry Strategy – Yang Yang
Accra: Chief Executive Officer of Zonda Tec Ghana, Yang Yang, has highlighted China’s successful automobile industry strategy, attributing it to government policies implemented more than three decades ago. Speaking on the Citi Breakfast Show, Yang emp…
South Africa Remains Ghana’s Largest Export Destination in Africa
Accra: South Africa maintained its position as Ghana’s largest export destination within Africa in 2025, contributing to 58.7% of the nation’s exports to the continent. According to Ghana Web, this information was disclosed in the most recent Annual I…
Nsawam MCE Initiates Construction of 24-Hour Economy Market to Enhance Business Operations
Nsawam: The Municipal Chief Executive for Nsawam-Adoagyiri, Selorm Fumey, has initiated the construction of the municipality’s 24-Hour Economy Market. This project is seen as a crucial step toward implementing the government’s flagship policy of a 24-…
Ghana’s Banking Sector Strengthens Following Reforms, Says John Awuah
Accra: The Chief Executive Officer of the Ghana Association of Banks (GAB), John Awuah, has assured that Ghana’s banking sector is now more resilient, stable, and better capitalised than it was a few years ago, following reforms and investments aimed
PwC Warns Ghana’s Economic Recovery Remains Vulnerable to Global Shocks
Pricewaterhousecoopers (pwc) has warned that ghana’s economy remains highly vulnerable to external global shocks:ricewaterhouseCoopers (PwC) has warned that Ghana’s economy remains highly vulnerable to external global shocks, despite showing strong si…