Accra: Administrators and management consultants have been urged to adopt strategic thinking, uphold strong organisational values, and strengthen institutional systems to improve performance and contribute to national development. The call was made at the eighth administrators' annual conference held on the theme: 'Mindset Transformation: Values, Systems and the Law.'
According to Ghana News Agency, Prof. Baffour Agyeman-Duah, the Chief Executive Officer of the John A. Kufuor Foundation, emphasized that organisations should be viewed as systems whose effectiveness depends on the quality of their structures, processes, and leadership. He explained that every organisation comprises key components, including inputs, processes, outputs, outcomes, and feedback, and administrators must continuously assess and improve these elements to achieve desired results.
Prof. Agyeman-Duah highlighted the importance of strong organisational values such as integrity, transparency, accountability, and excellence, which should be embedded in institutional systems and reflected in operational procedures. He stressed that leaders have a responsibility to model the values they expect from employees, as leadership by example is crucial for promoting discipline and accountability. 'If a meeting is scheduled for 8:00 a.m., the leader should be there before everyone else. That example encourages others to respect time and organisational rules,' he said.
Additionally, Prof. Agyeman-Duah underscored the importance of healthy workplace relationships, noting that mutual respect, trust, and collaboration among colleagues create an environment where employees can perform at their best.
Dr. Samuel Mawusi Asafo, the Chief Executive Officer and Board Secretary of the Chartered Institute of Administrators and Management Consultants (CIAMC), urged administrators to move beyond routine administrative functions and become strategic leaders capable of driving organisational transformation. He noted that many administrators still view their roles as limited to documentation, report writing, and routine office procedures, which constrains innovation and institutional growth.
Dr. Asafo emphasized that contemporary administration requires professionals who are forward-looking, results-oriented, and capable of designing systems and policies that respond to changing organisational needs. He cautioned that innovation must be guided by legal compliance and adherence to established regulations. Administrators should create systems that encourage performance while fostering organisational cultures built on respect for rules, values, and the law.
He also noted that over the past eight years, the Institute has promoted mindset transformation among administrators, particularly within the public sector, equipping them with the skills required to improve governance and organisational effectiveness. Dr. Asafo expressed optimism that strengthening leadership, institutional systems, and organisational culture will enhance public sector performance and contribute to Ghana's socio-economic development.