The future of payments without cheques

In July 2019, a major policy change in the payments environment was announced by the Namibian Central bank. The bank announced after a period of preparation that it had abolished cheques as acceptable payment instruments in Namibia.

In doing so, the bank listed the weaknesses and risks that cheques posed in the Namibian environment and the need to promote more non paper-based instruments such as payment cards and Electronic Funds Transfer (EFT) (also called Automated Clearing House (ACH) payments.

In December 2020, the South Africa Reserve Bank (SARB), together with the Financial Sector Conduct Authority, the Payments Association of South Africa (PASA) and Banking Association of South Africa followed the Namibian policy and abolished cheques as an acceptable payment instrument in South Africa effective January 1st, 2021.

In a consultation paper issued in October 2020, the National Payment System Department of the South African Reserve Bank listed a number of problems with cheque payments as the rationale for the policy which included the following:

1.Prevalence of scams and fraudulent activities such as counterfeiting, forgeries, cheque washing, cheque alterations and closed-account issued cheques.

2.Increasing cost of cheque processing as paying by cheque was not only lengthy but also risky due to the multiple stages involved from presentment to clearing

3.Lack of innovation in the cheque environment

4.Increasing restrictions on the acceptance of cheques within South Africa

5.Aging interbank cheque infrastructure

6.The effects of COVID- 19 in reducing the usage of cheques

Namibia & South Africa have followed a growing number of countries where the usage of cheques as payment instruments have come under scrutiny and/or been abolished altogether. The United Kingdom for example, considered the phasing out of cheques in 2018 after a nine-year preparatory period without success.

However, cheques have generally seen gradual death in EU countries such as Germany, Poland, Belgium, the Netherlands, Denmark and the Scandinavian countries. In these countries, the decline and eventual death in cheque usage was facilitated by the availability and promotion of other digital alternatives such as Payment Cards and EFTs.

These were considered more efficient, convenient, less risky and faster means of transferring value for both retail and commercial payments. With most businesses publishing their account details on invoices in some of those countries, it became even easier to pay directly into bank accounts electronically rather than by cheque instruments.

This is certainly a major step in the continuous evolution of payments that should engage the thoughts and actions of other countries especially where the risks and difficulties that informed the Namibian and South African policies are prevalent.

In Ghana, cheques as payment instruments, governed by the Bills of Exchange Act, 1961 (Act 55), have been around for many years. It has certainly played a major role in the movement towards cashless payments and continues to be the preferred means of non-cash payment for the commercial sector.

Like many systems, cheque processing at the banks and the Ghana Clearing House has evolved in sophistication from the introduction of the Magnetic Ink Character Recognition (MICR) characters in 1997 and the image-based processing in 2009.

Whilst it is not relatively popular with individual payments, businesses and corporate entities as well as Governmental Institutions have been the major users of cheques for commercial payments.

The acceptance of cheques was greatly boosted after the introduction of the Cheque Codeline Clearing (CCC) system in 2009. This system which facilitates the clearing of cheques without the movement of the physical paper between the presenting and drawer banks ensured faster clearing of cheques.

The clearing periods essentially reduced to 2 days (t+ 1) and in some cases within the same day (express sessions). Comparatively, this was a great departure from the pre-CCC days where cheques were cleared through the exchange of the paper instruments and consequently took longer days (between 3 to 9 days depending on the region or clearing zone where the cheque was presented) for value to be given.

However, the risks that necessitated the abolishing of cheque as acceptable payment instruments in Namibia and South Africa are as applicable to Ghana as they were to the two countries and indeed all jurisdictions where cheques are still accepted.

In ‘THE 2019 BANKING INDUSTRY FRAUD REPORT’, the Bank of Ghana listed Cheque fraud together with ‘Suppression of Cash/Deposit’ and ‘Forgery and Manipulation of Documentation’ as the only types out of the seven (7) fraud types monitored to have seen increases in volume between 2018 and 2019. The other fraud types namely, Cyber/Email, ATM/POS, Other and Remittance Fraud decreased in volume over the same period.

As captured in section 3.2 of the report:

“The number of cheque fraud cases increased marginally by 2.56 per cent from 39 cases in 2018 to 40 cases in 2019. This includes fraud incurred as a result of cloned cheques, stolen cheque leaflets and cheque alteration.
Notable however, is the increase in the number of cases reported as cheque cloning, which originates from the operation of syndicates involving staff of financial institutions, telecommunications companies and cheque-printing houses”

The case of cheque cloning fraud in particular has been aided by improvements in retail technology that enables fraudsters to reproduce cloned leaflets and forged signatures to near perfection. In order to mitigate such fraudulent practices, some banks have had to implement call-back measures for account holders to authenticate cheque payments thereby incurring additional costs.

Even then, this call-back measure has not been fool-proof due to SIM swapping. SIM swapping happens when fraudsters are able to divert calls from the bank to a swapped SIM card of the phone number linked to an account in order to respond to the bank and impersonate the real account holder during call-back.

Thankfully, Ghana has enough alternative payment instruments that are well established and able to provide real benefits to the users in terms of speed and convenience without most of the risks identified with cheques.

The Ghana Interbank Payment and Settlement Systems Ltd, which runs the CCC clearing house also manages the Ghana Automated Clearing House (ACH) for electronic funds transaction (EFT) payments. Like the cheque system, all commercial banks in Ghana are also connected to this platform for the exchange of electronic payments amongst member banks.

In addition, the Ghana Interbank Payment and Settlement Systems Ltd (GhIPSS) has also introduced the GhIPSS Instant Pay (GIP) platform which also provides users with the means for real time transfer of funds instantly to recipients of other member institutions every day of the year.

It’s important to note that the membership of GIP extends beyond banks to FinTechs, Mobile Money Operators and other non-bank Financial institutions.
These two platforms are not only good substitutes for cheques but also offer a more efficient and risk-controlled payment options to businesses and other members of the banking public.

Most financial institutions have incorporated these payment types into their various digital channels such as Online Banking, ATMs, Mobile Apps and USSD channels. Some have also enhanced the security of payments by multiple factor authentication mechanisms (MFA) such as one-time PINs/Passwords and biometrics to generate better assurances of payments.

Additionally, the activities of service providers in the digital payments space have been given a boost through the passing of the Payment Systems and Services Act in 2019 (Act 987). The Act has provided the legal and regulatory framework to guide and manage their operations.

As a result, additional cashless and dematerialised payment options have been added to the available instruments which further removes any challenges with the phasing out of cheques.

With the current COVID-19 pandemic, these EFT payment options have been very useful as they have enabled and supported remote payments to support business transactions without the physical presence of the parties. These are very much unlike cheque payments where the physical instrument is required to be presented at the bank branch with all the attendant infection transmission risks.

Apart from these EFT payment options, there are also other types such as card and wallet-based payments from banks and electronic money issuers which have been accepted and seen growth in usage over the last few years. Together with the EFT payments, there are therefore enough digital payment options that provide better alternatives to cheques for payments in Ghana.

Overall, the usage of cheques has seen a decline in recent times as against the other cashless payment alternatives. The graphs below show the trend in the last four years with regards to the comparative volumes of cheque payments against EFT/ACH and Realtime payments that were processed through the Ghana Clearing House operated by the Ghana Interbank Payment and Settlement Systems Ltd (GhIPSS).

Source: Ghana Web

hammad

hammad

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