Volta Regional NHIA Strategizes to Boost Health Insurance Enrollment

Accra: The Volta Regional Office of the National Health Insurance Authority (NHIA) convened its first quarter review meeting in Ho to evaluate its performance and develop strategies aimed at meeting the Authority's annual targets. Ms Susan Chobbah, the Volta Regional Director of NHIA, opened the meeting by acknowledging the dedication and hard work of District Managers and the Regional Management Team in advancing the Authority's objectives.

According to Ghana News Agency, the meeting served as a platform to assess the progress made in the first quarter and to bolster collaborative efforts in achieving NHIA's goals. Ms Chobbah praised the managers for their significant contributions during the 2025 Annual Review Meeting and urged them to sustain their efforts to meet set targets by the end of the second quarter.

Ms Chobbah also emphasized the importance of effective collaboration with Focal Persons during the ongoing 'Market Storm' exercises, which aim to raise awareness about the Free Primary Health Care Policy. Mr. Emmanuel Avinu, the Volta Regional Operations Manager, urged managers to adopt best practices and innovative strategies to boost enrollment in the National Health Insurance Scheme (NHIS).

Mr. Avinu highlighted the opportunity presented by the ongoing waiver period, ending on May 31, 2026, encouraging managers to intensify registration and renewal activities in their districts. Additionally, Mr. Raymond Buamah, the Regional Accountant, guided participants on effective financial management and budget planning for the Market Storm initiatives.

District Managers reported implementing various strategies to enhance membership enrollment, renewals, and service delivery in their respective areas. These strategies include stakeholder engagements, management and staff meetings, radio sensitization programs, and a 24-hour registration system. Despite these efforts, managers identified challenges such as staff shortages, illegal charges by some health facilities, vehicle shortages, and network connectivity issues impacting their operations.