Kadjebi: Residents of Kadjebi in the Oti Region have expressed disappointment and anger over what they described as persistent overbilling by the Electricity Company of Ghana (ECG), appealing to the Minister of Energy for an urgent intervention. The residents accused ECG of what they termed 'deliberate stealing,' saying the alleged overbilling had imposed undue financial hardship on households and small-scale traders in the area.
According to Ghana Web, Stephen Agyapong, a resident of Martin Kordzi, a suburb of Kadjebi, reported that his September 2025 electricity bill was GHS36.71, but he deliberately paid GHS400.00, leaving a credit balance of GHS346.35 with ECG. However, to his dismay, ECG officials disconnected his power supply on Tuesday, January 27, 2026, explaining that he owed GHS1,379.54, which he was required to pay immediately.
Mr. Agyapong pursued the matter at the ECG office in Jasikan, where an officer, who wished to remain anonymous, admitted there were challenges with the billing system but claimed there was nothing she could do because 'the system' reflected that amount as his outstanding bill. He described the situation as frustrating and unfair, urging the Minister of Energy to intervene to address the problem and protect consumers from what he described as arbitrary charges.
Emmanuel Amewovi, another resident of Kadjebi, echoed similar concerns, stating that the alleged overbilling had become a common experience among residents and had eroded public confidence in ECG's billing system. He also appealed to the energy minister and the management of ECG to investigate the matter and ensure that customers were billed accurately and transparently.
Madam Gloria Agbeko, a fishmonger in the area, mentioned that the situation was affecting her business, as she struggled to cope with high electricity bills that did not reflect her consumption. She appealed to the authorities to come to the rescue of residents by resolving the overbilling issues to prevent further hardship.
The Ghana Web's follow-up at the Jasikan office of the Electricity Company of Ghana (ECG) revealed that an officer, who requested anonymity, acknowledged the billing challenges and advised affected customers to report to the Commercial Department of the ECG Ho Regional Office for redress. The residents warned that failure to address the situation could lead to heightened tensions between consumers and ECG officials in the area.