The Ghana Tourism Authority has commenced a 5-day training program for 65 Inspectorate officers across the country at the Accra Tourist Information Centre (ATIC).
The training program which falls under the tourism component of the government’s ‘Ghana Cares (Obaatanpa)’ initiative is to expose the inspectors on safety and security, industry best practices, inspection criteria and defects, COVID-19 protocols among other topics.
Speaking in an interview, the Chief Executive Officer of GTA, Mr. Akwasi Agyeman said the training program has become necessary because the inspectors need new skills and knowledge in their line of duties to ensure that quality standards and safety protocols are adhered to in the hospitality industry.
Mr. Agyeman reiterated that his outfit is working closely with the COVID-19 task force of the Ghana Health Service, COTVET, and other law enforcement agencies who will serve as resource persons during this training program.
He said that the tourism training component of the Obaatampa initiative includes product knowledge, customer service, digital marketing, sales, and basic language skills in French.
The Ghana Cares project will tackle sector skills revitalization, address the low quality of tourism assets, enhance marketing and branding of tourism and help reduce other high costs of doing business.
At the end of the 18 month period, the sector skills program will train 10,000 operators in the tourism value chain.
Source: Ghana Web