A statement signed by Mr Charles Komla Wordey, the Head Corporate Affairs, National Investment Bank Ltd and copied to the Ghana News Agency, said the Kumasi City Mall branch is the seventh NIB Branch in the Ashanti Region and the 48th branch nationwide.
It said the opening of the Kumasi City Mall branch comes a week after the Makola Branch was opened in Accra.
During the brief at the opening ceremony, Mr John Kweku Asamoah, the MD/CEO of NIB, reiterated his call on staff to make excellent customer service delivery their top priority.
He said excellent service delivery is a prerequisite for business success in the highly competitive banking industry.
Mr Asamoah urged staff to appreciate the socio-cultural beliefs of customers, as this was critical to delivering excellent customer satisfaction.
He said NIB would open two additional branches in the Ashanti Region before the close of the year.
Mr Asamoah said NIB was poised to bring banking to the door step of customers hence the drive to open more branches nationwide and urged customers to patronise the products and services the bank.
The NIB was established as an autonomous joint state-private institution by an Act of Parliament (Act 163) on March 22, 1963.
It was established primarily to promote and strengthen rapid industrialization in all sectors of the Ghanaian economy. The NIB is, therefore, the first development bank in Ghana.
NIB, over the years, set up over 100 joint enterprises including some of the defunct regional development corporations.
Many of the major existing industries including Nestle Ghana Limited, Novotel, Kabel Metal, Aluworks benefited from equity participation or funding facilitated by the bank.
Source: Ghana News Agency